Shipping Policy
Thank you for shopping with us!
Please review our shipping policy carefully before placing an order.
Processing Time
All items are handmade and made to order. Processing times are typically 2 weeks for non-custom orders.
Processing time refers to the time required to create your item and does not include shipping time.
Because items are made to order, processing times may vary during high-volume periods, holidays, or shop announcements.
Rush Orders
Rush orders may be available for select items for an additional fee. Rush processing must be approved prior to purchase. Please contact us below before ordering if you need an item by a specific date.
Vacation & Shop Closures
During scheduled shop closures or vacations, processing times may be extended. Any active vacation notices will be posted on our website and/or shop announcement.
Orders placed before, during, or immediately after these periods will be fulfilled outside of the closure dates and may experience shipping delays.
Delivery Timeframes
Delivery timeframes are estimates provided by the shipping carrier and are not guaranteed. We are not responsible for delays caused by:
- Postal service or carrier issues
- Weather conditions
- Customs processing
- Incorrect or incomplete shipping addresses
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, responsibility for the package transfers to the customer.
We are not responsible for lost or stolen packages. If your package is missing after delivery confirmation, please contact the shipping carrier directly.