All items sold in this shop are custom, made-to-order, or handmade. Due to the nature of these products, all sales are final.

Returns

We do not accept returns or exchanges on any items, including (but not limited to):

• Custom or personalized items
  
• Made-to-order products
  
• Items purchased during sales or promotions
  

Please review all product details carefully before completing your purchase.

Refunds

We do not offer refunds for any reason, including buyer’s remorse, design preference, color variation, or normal wear and tear.

Damages and Issues

Please inspect your order upon delivery and contact us within 48 hours if the item is defective, damaged, or if you receive the wrong item. Clear photos must be provided.

If approved, we may offer a repair or replacement at our discretion. Refunds are not guaranteed.

Exceptions / Non-returnable Items

The following items cannot be returned or refunded:

• Custom or personalized orders
  
• Made-to-order items

Shipping Issues

We are not responsible for shipping delays caused by the carrier. Lost or damaged packages will be reviewed on a case-by-case basis.

Handmade Disclaimer

All items are handcrafted. Minor variations in color, placement, or finish are normal and are not considered defects.

Contact Information

If you have questions about this policy, please contact us before placing your order.

By completing a purchase, you acknowledge and agree to this Refund Policy.